:root{font-family:Inter,"Instrument Sans",system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:#21322e;background:#f5f7f6;font-size:14px;--forest:#143d35;--green:#087e69;--dark:#182e29;--muted:#62736d;--line:#e3eae6;--soft:#f5f8f6;--white:#fff}
*{box-sizing:border-box}
body{margin:0;min-width:320px}
button,input,textarea,select{font:inherit}
button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}
button{cursor:pointer;color:inherit}
a{color:var(--green);text-decoration:none}
button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:2px solid #3fba9f;outline-offset:2px}
button:disabled{cursor:wait;opacity:.58}
h1,h2,h3,p{margin:0}
svg{flex:none;vertical-align:middle}
.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.workspace{display:grid;grid-template-columns:224px minmax(0,1fr);min-height:100dvh}
.sidebar{background:#153c34;color:#e6f3ec;display:flex;flex-direction:column;padding:27px 15px 16px;position:sticky;top:0;height:100dvh;z-index:5}
.brand{display:flex;align-items:center;gap:10px;margin:0 9px 34px;color:#fff;font-weight:750;font-size:19px;letter-spacing:-.7px;white-space:nowrap}
.brand strong{color:#a7edcf;font-weight:750}
.brand small,.workspace-switch small,.account small{display:block;color:#a5beb4;font-size:11px;font-weight:450;letter-spacing:0;margin-top:3px}
.brand-symbol{display:inline-flex;align-items:center;justify-content:center;width:39px;height:39px;border-radius:11px;color:#173f36;background:#a5ebc9;flex:none}
.workspace-switch{display:flex;align-items:center;gap:10px;padding:10px;margin:0 2px 31px;background:#ffffff09;border:1px solid #ffffff13;border-radius:9px;min-width:0}
.workspace-switch strong,.account strong{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:650}
.workspace-switch>span:last-child,.account>span:nth-child(2){min-width:0}
.workspace-icon{background:#2c594c;color:#c3f1da;border-radius:7px;width:31px;height:31px;display:grid;place-items:center;font-weight:750;flex:none}
.nav-label{text-transform:uppercase;color:#a3bcb0;font-weight:650;letter-spacing:.1em;font-size:10px;margin:0 11px 11px}
.sidebar nav{display:grid;gap:4px}
.nav-item{border:0;border-radius:8px;display:flex;align-items:center;gap:11px;background:transparent;color:#b9cec5;text-align:left;padding:11px 12px;min-height:42px;font-weight:550;width:100%;font-size:13px}
.nav-item:hover,.nav-item.active{color:#eafff4;background:#2a5548}
.nav-item.active svg{color:#a0e8c5}
.nav-item i{font-style:normal;background:#a6ebcb;color:#174139;font-weight:750;font-size:11px;border-radius:6px;padding:2px 6px;margin-left:auto}
.nav-item i:empty{display:none}
.sidebar-bottom{margin-top:auto;display:grid;gap:8px}
.availability{width:100%;display:flex;align-items:center;gap:8px;border:1px solid #ffffff1c;border-radius:8px;background:#ffffff08;color:#e2f3e9;text-align:left;padding:10px;font-size:12px}
.availability svg{margin-left:auto;color:#acc4b8}
.availability i,.live i,.metric-chip i{width:8px;height:8px;border-radius:50%;background:#61d8a4;flex:none;display:inline-block}
.availability i.away{background:#e9be71}
.widget-link{min-height:35px;padding:7px 10px}
.account{border-top:1px solid #ffffff16;padding:13px 1px 0;display:grid;grid-template-columns:34px minmax(0,1fr) 30px;align-items:center;gap:8px;color:#f5fff9}
.account-avatar{width:34px;height:34px;display:grid;place-items:center;border-radius:50%;background:#dcebc1;color:#374a2b;font-size:12px;font-weight:750}
.account .icon-btn{color:#adc7ba;width:30px}
.main{min-width:0}
.topbar{height:58px;padding:0 26px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:12px}
.crumb,.top-actions{display:flex;align-items:center;gap:10px;color:#708078;font-size:12px}
.crumb strong{color:#233831}
.live{display:flex;align-items:center;gap:6px;color:#47685b;white-space:nowrap}
.live i{width:7px;height:7px;background:#38b880;box-shadow:0 0 0 3px #38b88020}
.live.disconnected i{background:#d49450;box-shadow:0 0 0 3px #d4945022}
.demo-pill{border:1px solid #e5ece8;border-radius:6px;background:#f7f9f8;color:#63756d;padding:4px 7px;font-size:11px;white-space:nowrap}
.page-heading{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:22px 26px 19px}
.page-heading h1{font-weight:750;color:#1b3029;font-size:32px;letter-spacing:-1.25px;line-height:1.15}
.page-heading p{margin-top:5px;color:var(--muted);font-size:13px}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;border-radius:8px;min-height:34px;padding:7px 11px;font-weight:650;font-size:12px;white-space:nowrap;line-height:1.3;text-decoration:none}
.btn.secondary,.btn.resolve{background:white;border:1px solid #dce7e1;color:#294a3d}
.btn.secondary:hover,.btn.resolve:hover{background:#eff7f3}
.btn.primary{background:#087f69;color:#fff;border:1px solid #087f69}
.btn.primary:hover{background:#066956}
.icon-btn{width:32px;height:32px;border:0;border-radius:7px;background:transparent;display:inline-grid;place-items:center;color:#62786e;padding:0;flex:none}
.icon-btn:hover{background:#e8f3ed;color:#097c66}
.icon-btn.flagged{color:#a56426;background:#fff2dd}
.mobile-menu,.mobile-back{display:none}
.inbox-grid{display:grid;grid-template-columns:minmax(240px,304px) minmax(340px,1fr) minmax(210px,258px);margin:0 25px 22px;height:calc(100dvh - 170px);min-height:520px;border:1px solid #dfe8e3;border-radius:13px;background:white;overflow:hidden;box-shadow:0 2px 4px #21362c05}
.inbox-grid.hide-details{grid-template-columns:minmax(240px,304px) minmax(0,1fr)}
.inbox-grid.hide-details .details-pane{display:none}
.list-pane,.chat-pane,.details-pane{min-height:0;min-width:0}
.list-pane,.chat-pane{display:flex;flex-direction:column}
.list-pane{border-right:1px solid var(--line)}
.list-top{padding:16px 13px 10px}
.list-heading{display:flex;align-items:center;gap:7px;margin:1px 2px 13px}
.list-heading strong{font-size:14px;color:#253b32}
.list-heading span{font-size:11px;padding:2px 6px;border-radius:6px;background:#edf4f0;color:#5c7469;font-weight:650}
.searchbox{display:flex;align-items:center;gap:7px;padding:0 8px;height:35px;border:1px solid #e2eae5;border-radius:7px;background:#f9fbfa;color:#6f8379}
.searchbox:focus-within{border-color:#66b9a4}
.searchbox input{outline:none!important;width:100%;min-width:0;border:0;background:transparent;color:var(--dark);font-size:12px}
.searchbox kbd{font:10px inherit;border:1px solid #e1e9e4;border-radius:4px;padding:0 4px}
.filters{display:grid;gap:3px;margin-top:12px}
.filter{display:flex;align-items:center;gap:8px;border:0;background:transparent;border-radius:6px;color:#5c7066;font-size:12px;padding:7px 8px;text-align:left}
.filter b{margin-left:auto;font-size:11px;font-weight:600}
.filter.chosen,.filter:hover{background:#e9f5ee;color:#14684f}
.filter.chosen{font-weight:700}
.conversation-list{flex:1;min-height:0;overflow:auto;scrollbar-width:thin;border-top:1px solid var(--line)}
.conversation{display:flex;align-items:flex-start;gap:9px;text-align:left;width:100%;border:0;border-bottom:1px solid #edf1ef;border-left:3px solid transparent;background:white;padding:12px 11px 10px;min-height:73px}
.conversation:hover{background:#f5faf7}
.conversation.selected{background:#edf8f2;border-left-color:#1e9a75}
.avatar{display:inline-flex;align-items:center;justify-content:center;flex:none;width:35px;height:35px;border-radius:50%;font-size:11px;font-weight:750;letter-spacing:-.15px}
.avatar.peach{background:#f4e3d6;color:#845337}.avatar.lilac{background:#eae3f7;color:#6c4b9b}.avatar.blue{background:#dcebf6;color:#326586}.avatar.rose{background:#f5e0e7;color:#8d4e65}.avatar.sand{background:#f4ecd6;color:#7b652f}.avatar.green{background:#dceee2;color:#2f7155}
.avatar.tiny{width:29px;height:29px;font-size:9px}
.avatar.large{width:54px;height:54px;font-size:16px}
.conversation-copy{flex:1;min-width:0;display:grid;gap:4px}
.conversation-line,.conversation-preview{display:flex;justify-content:space-between;align-items:center;gap:6px;min-width:0}
.conversation-line strong,.conversation-preview span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.conversation-line strong{font-size:12px;font-weight:720}
.conversation-line time{font-size:10px;color:#6a8074;white-space:nowrap}
.conversation-preview{font-size:11px;color:#60756a}
.unread{width:7px;height:7px;border-radius:50%;background:#1caa84;flex:none}
.conversation-tags,.tag-list{display:flex;gap:4px;align-items:center;flex-wrap:wrap;color:#af6e36}
.badge{display:inline-flex;align-items:center;gap:4px;border-radius:5px;background:#edf2ef;color:#4a6257;padding:2px 6px;font-weight:650;font-size:10px;line-height:1.35}
.badge.green-tag{background:#ddf2e6;color:#21634b}.badge.lilac-tag{background:#eee7f8;color:#6c4e96}.badge.blue-tag{background:#e5f0fa;color:#386485}.badge.sand-tag{background:#f8efdb;color:#855f28}
.badge button{padding:0;border:0;background:none;color:inherit;line-height:1}
.chat-head{min-height:65px;display:flex;align-items:center;padding:9px 15px;gap:8px;border-bottom:1px solid var(--line)}
.chat-head.blank{min-height:0;border:0}
.chat-title{min-width:0;flex:1}
.chat-title strong{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:14px}
.chat-title small{display:flex;align-items:center;gap:5px;font-size:11px;color:#678075;margin-top:3px;white-space:nowrap}
.chat-title small i{width:4px;height:4px;background:#9caea4;border-radius:50%}
.chat-actions{display:flex;align-items:center;gap:3px}
.chat-actions .icon-btn{width:29px}
.thread{flex:1;min-height:0;overflow:auto;padding:14px 17px 10px;background:#fbfdfc;scrollbar-width:thin}
.date-divider{display:flex;align-items:center;gap:12px;margin:6px 0 18px;color:#778a80;font-size:11px}
.date-divider:before,.date-divider:after{content:"";height:1px;flex:1;background:#e8efeb}
.message{display:flex;align-items:flex-end;gap:8px;margin:0 0 13px}
.message.agent{justify-content:flex-end}
.message.note{color:#7e5a2d}
.message-content{max-width:min(84%,540px);min-width:0}
.message.agent .message-meta{justify-content:flex-end}
.message-meta{display:flex;align-items:center;gap:7px;margin:0 0 4px;color:#667a6f;font-size:10px}
.message-meta strong{color:#435c50;font-weight:700}
.message-body{background:#fff;border:1px solid #e5ece8;border-radius:10px 10px 10px 2px;padding:9px 11px;color:#263b31;line-height:1.5;font-size:12.5px;white-space:pre-wrap;overflow-wrap:anywhere}
.message.agent .message-body{background:#e5f4eb;border-color:#dceee3;border-radius:10px 10px 2px 10px}
.message.note .message-body{background:#fff7e6;border-color:#f5e6c5}
.note-icon{padding:6px;border-radius:8px;background:#f9edcf}
.attachment{display:flex;align-items:center;gap:6px;font-weight:650;margin-top:4px;overflow-wrap:anywhere}
.typing{color:#628074;font-size:11px;margin-left:35px}
#composer{background:#fff}
.reply{border:1px solid #dce8e1;border-radius:10px;margin:10px 14px 13px;background:white}
.reply.note-mode{background:#fffbf0;border-color:#ebdfc4}
.reply-tabs{display:flex;gap:6px;padding:6px 7px 1px}
.reply-tabs button{display:flex;align-items:center;gap:5px;color:#667c70;border:0;background:transparent;border-radius:5px;padding:5px 6px;font-weight:650;font-size:11px}
.reply-tabs button.chosen{background:#e9f5ee;color:#166e53}
.reply.note-mode .reply-tabs button.chosen{background:#f6eaca;color:#775725}
.reply textarea{display:block;width:100%;min-height:50px;height:57px;max-height:140px;padding:8px 10px;border:0;background:transparent;outline:none!important;resize:vertical;color:var(--dark);font-size:13px}
.reply:focus-within{border-color:#81b9a6}
.reply-actions,.reply-actions>div{display:flex;align-items:center;gap:3px}
.reply-actions{padding:3px 7px 6px;justify-content:space-between}
.reply-actions small{color:#778b81;font-size:10px;margin-right:4px}
.file-pill{display:inline-flex;align-items:center;gap:5px;margin:0 8px 4px;padding-left:6px;background:#ebf5ef;border-radius:6px;font-size:11px;color:#315b4a}
.file-pill .icon-btn{width:25px;height:24px}
.resolved-note{margin:11px 14px;padding:12px;background:#eaf6ee;border-radius:8px;color:#27664d;font-size:12px}
.details-pane{border-left:1px solid var(--line);overflow:auto;background:#fff}
.details-heading{height:65px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center;padding:10px 13px;font-size:13px}
.visitor-card{display:grid;justify-items:center;gap:5px;padding:15px 8px 14px;border-bottom:1px solid var(--line)}
.visitor-card strong{font-size:15px;margin-top:2px}
.visitor-card small{font-size:11px;color:#6d8277}
.details-section{border-bottom:1px solid var(--line);padding:12px 13px;display:grid;gap:8px}
.details-section h3{font-size:11px;color:#587267;font-weight:750;text-transform:uppercase;letter-spacing:.055em}
.detail-row{display:flex;align-items:flex-start;gap:8px;color:#7a9387;min-width:0}
.detail-row svg{margin-top:3px}
.detail-row>div{min-width:0}
.detail-row small,.select-label{display:block;color:#6e8278;font-size:10px;margin-bottom:2px}
.detail-row span{display:block;color:#31493e;font-size:11px;overflow-wrap:anywhere}
.detail-row a{color:#285c49}
.detail-row a:hover{text-decoration:underline}
.select-label select,.range select{display:block;width:100%;margin-top:4px;padding:6px 7px;border:1px solid #e0e9e4;border-radius:7px;background:#fff;color:#314a3e;font-size:12px}
.tag-section>div:first-child{display:flex;align-items:center;justify-content:space-between}
.tag-section .icon-btn{width:23px;height:23px}
.tag-list>small,.blocked-label{color:#74877e;font-size:11px}
.text-button{display:inline-flex;align-items:center;gap:5px;border:0;background:none;padding:2px 0;color:#176d56;text-align:left;font-size:12px;font-weight:650}
.text-button:hover{text-decoration:underline}
.empty{display:grid;place-content:center;justify-items:center;text-align:center;padding:28px 14px;color:#5f766a;gap:5px;min-height:140px}
.empty>span{width:44px;height:44px;display:grid;place-items:center;border-radius:12px;background:#e9f4ee;color:#367b62;margin-bottom:4px}
.empty strong{color:#29493c;font-size:13px}
.empty p{font-size:12px;max-width:260px}
.thread>.empty{height:100%}
.load-earlier{text-align:center;margin-bottom:12px}
.pagination{display:flex;justify-content:center;gap:5px;padding:8px}
.page-body{margin:0 25px 24px;display:grid;gap:15px}
.surface{background:white;border:1px solid var(--line);border-radius:12px;min-width:0;overflow:hidden}
.surface-heading{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:16px 17px;border-bottom:1px solid var(--line);color:#648174}
.surface-heading h2{font-size:15px;color:#243d32}
.surface-heading p,.surface-heading>span{font-size:12px;color:#687f74;margin-top:3px}
.table-scroll{overflow:auto}
table{border-collapse:collapse;width:100%;font-size:13px;text-align:left}
td,th{padding:12px 16px;border-bottom:1px solid #edf1ef;vertical-align:middle}
th{color:#587367;background:#f7faf8;white-space:nowrap;font-size:11px;text-transform:uppercase;letter-spacing:.05em}
tr:last-child td{border-bottom:0}
.table-person{display:flex;align-items:center;gap:8px;white-space:nowrap}
.table-person small{display:block;color:#6c8378;font-size:11px;margin-top:2px}
.metric-strip{display:flex;gap:8px;flex-wrap:wrap}
.metric-chip{display:inline-flex;align-items:center;gap:6px;padding:7px 10px;border:1px solid var(--line);border-radius:8px;background:white;color:#4d6e60;font-size:12px}
.metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}
.metric{display:grid;padding:14px;gap:5px}
.metric>span{background:#e7f5ec;color:#287a5e;display:grid;place-items:center;width:34px;height:34px;border-radius:8px;margin-bottom:3px}
.metric small,.metric p{color:#657f73;font-size:11px}
.metric strong{font-size:29px;letter-spacing:-1px;color:#213b31}
.chart-bars{display:flex;gap:6px;align-items:stretch;height:200px;margin:12px 16px 16px;padding-top:12px}
.chart-column{flex:1;min-width:0;position:relative;display:flex;align-items:flex-end;justify-content:center;padding-bottom:21px}
.chart-column span{width:75%;height:var(--height);max-height:100%;max-width:53px;background:#5cb397;border-radius:5px 5px 1px 1px}
.chart-column small{position:absolute;bottom:0;white-space:nowrap;color:#607e70;font-size:10px}
.chart-legend i{display:inline-block;width:7px;height:7px;border-radius:3px;background:#5cb397;margin-right:4px}
.settings-grid{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(0,1fr);gap:14px;align-items:start}
.settings-side{display:grid;gap:14px}
.stack{display:grid;gap:12px;padding:16px;justify-items:start}
.stack fieldset{border:0;margin:0;padding:0;min-width:0;width:100%;display:grid;gap:12px}
.field{display:grid;width:100%;gap:5px}
.field>span{font-weight:650;font-size:12px;color:#344f43}
.field input,.field textarea,.field select{width:100%;min-width:0;border:1px solid #dce7e0;border-radius:7px;background:white;padding:8px 9px;color:var(--dark);font-size:13px}
.field input[type=color]{height:37px;padding:4px;cursor:pointer}
.field textarea{min-height:65px;resize:vertical}
.field small,.form-help{color:#607d70;font-size:11px;line-height:1.45}
.field-pair{display:grid;grid-template-columns:1fr 1fr;gap:9px}
.checkbox{display:flex;align-items:center;gap:7px;color:#456557;font-size:12px}
.checkbox input{accent-color:#087f69}
.stack .btn{justify-self:start}
.code{font-family:"IBM Plex Mono",monospace;background:#f1f7f3;color:#24654e;width:100%;padding:10px;border-radius:7px;font-size:12px;margin:0;white-space:pre-wrap;overflow-wrap:anywhere}
.snippet-settings{padding:0 14px}
.snippet-settings>div{display:flex;justify-content:space-between;align-items:center;gap:7px;padding:10px 0;border-bottom:1px solid var(--line)}
.snippet-settings>div:last-child{border:0}
.snippet-settings small{display:block;color:#607d70;margin-top:3px;line-height:1.4}
.snippet-settings p{padding:12px 0;color:#607d70}
dialog{width:min(430px,calc(100vw - 24px));max-height:80dvh;border:1px solid #dae7e0;border-radius:12px;padding:0;color:var(--dark);box-shadow:0 12px 55px #142b2440}
dialog::backdrop{background:#142e2580}
.dialog-head{display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);padding:9px 12px 9px 16px}
.dialog-head h2{font-size:16px}
.snippet-options{padding:10px;display:grid;gap:6px}
.snippet-option{text-align:left;border:1px solid var(--line);border-radius:7px;background:#f8fbf9;padding:9px}
.snippet-option span{display:block;color:#607d70;margin-top:3px;font-size:12px}
#toast{position:fixed;z-index:40;right:19px;bottom:17px;background:#163f35;color:white;padding:11px 14px;border-radius:9px;box-shadow:0 6px 22px #14362a30;font-size:13px;max-width:min(400px,calc(100vw - 35px))}
#toast.error{background:#8a413c}
#toast:empty{display:none}
.startup,.login-page{min-height:100dvh;display:grid;place-content:center;justify-items:center;gap:9px}
.startup strong{font-size:18px}
.startup>span:last-child{color:var(--muted)}
.login-card{width:min(390px,calc(100vw - 26px));background:white;border:1px solid var(--line);border-radius:14px;padding:24px;box-shadow:0 9px 30px #15382d0b}
.login-card h1{font-size:24px;margin:10px 0 5px;letter-spacing:-.7px}
.login-card p{color:var(--muted);margin-bottom:15px}
.login-card .stack{padding:0}
@media(max-width:1190px){.workspace{grid-template-columns:195px minmax(0,1fr)}.inbox-grid{grid-template-columns:minmax(190px,240px) minmax(260px,1fr) minmax(165px,210px);margin-inline:17px}.inbox-grid.hide-details{grid-template-columns:minmax(190px,240px) minmax(0,1fr)}.page-heading,.topbar{padding-inline:18px}.page-body{margin-inline:17px}}
@media(max-width:1000px){.inbox-grid,.inbox-grid.hide-details{position:relative;grid-template-columns:minmax(175px,215px) minmax(0,1fr)}.details-pane{position:absolute;top:0;right:0;bottom:0;width:215px;box-shadow:-8px 0 20px #25463a18;z-index:2}.workspace{grid-template-columns:168px minmax(0,1fr)}.sidebar{padding-inline:9px}.brand{margin-inline:2px;font-size:17px}.workspace-switch{margin-inline:0}}
@media(min-width:761px) and (max-width:1000px){.inbox-grid:not(.hide-details) .chat-pane{padding-right:215px}.chat-head{padding-inline:8px}.chat-actions{gap:0}.chat-actions .icon-btn{width:23px}.chat-title small svg{display:none}.chat-actions .btn{padding-inline:6px}.inbox-grid:not(.hide-details) .chat-title small{display:none}}
@media(max-width:760px){.workspace{display:block}.sidebar{position:fixed;inset:0 auto 0 0;width:214px;height:100dvh;transform:translateX(-100%);transition:transform .18s ease;box-shadow:0 0 30px #183a3535}.workspace.show-nav .sidebar{transform:translateX(0)}.workspace.show-nav .main:before{content:"";position:fixed;inset:0;background:#153c3440;z-index:4;pointer-events:none}.mobile-menu,.mobile-back{display:inline-grid}.mobile-menu{margin-left:-5px}.topbar{height:48px;padding-inline:10px}.crumb,.top-actions{gap:5px}.live{font-size:0}.live i{margin-right:3px}.page-heading{padding:13px 10px}.page-heading h1{font-size:25px}.page-heading p{font-size:11px}.inbox-grid,.inbox-grid.hide-details{display:block;height:calc(100dvh - 130px);min-height:380px;margin:0 8px 8px;border-radius:10px}.list-pane,.chat-pane{height:100%}.list-pane{border:0}.chat-pane,.inbox-grid.has-selection .list-pane,.details-pane{display:none}.inbox-grid.has-selection .chat-pane{display:flex}.inbox-grid.has-selection:not(.hide-details) .details-pane{display:block;top:60px;height:calc(100% - 60px);width:min(230px,78%)}.chat-head{padding-inline:6px;min-height:60px}.chat-actions .icon-btn{width:25px}.thread{padding-inline:9px}.message-content{max-width:86%}.page-body{margin-inline:9px}.metrics{grid-template-columns:1fr 1fr}.settings-grid{grid-template-columns:1fr}.page-heading .btn{font-size:11px;padding-inline:6px}.reply{margin-inline:7px}}
@media(prefers-reduced-motion:reduce){*,*::before,*::after{transition:none!important;scroll-behavior:auto!important}}
.ai-message-icon{padding:6px;border-radius:8px;background:#e7f3f1;color:#287a6e;flex:none}
.message.ai{justify-content:flex-end}
.message.ai .message-meta{justify-content:flex-end}
.message.ai .message-body{background:#e7f3f1;border-color:#d7e8e5;border-radius:10px 10px 2px 10px}
.ai-actions{display:flex;gap:8px;flex-wrap:wrap}
.ai-route{justify-self:start}
.knowledge-list{padding:0 15px}
.knowledge-entry{display:flex;justify-content:space-between;gap:10px;padding:12px 0;border-bottom:1px solid var(--line)}
.knowledge-entry:last-child{border:0}
.knowledge-entry>div{min-width:0}
.knowledge-entry>div:last-child{display:flex;align-items:flex-start;flex:none}
.knowledge-entry p{color:#506e61;font-size:12px;line-height:1.5;margin-top:4px;white-space:pre-wrap;overflow-wrap:anywhere}
.ai-result{border-radius:8px;background:#edf6f0;padding:10px 12px;color:#30584a;white-space:pre-wrap;overflow-wrap:anywhere}
.ai-result p{margin:4px 0}
.ai-result small{color:#527267}
#ai-test-result:empty,#ai-health:empty{display:none}
.visitor-actions{display:flex;gap:6px;align-items:center;justify-content:flex-end}
#sound-control .icon-btn{width:32px;height:32px}
.journey-list{width:100%;margin:0;padding:0;list-style:none;border-top:1px solid var(--line)}
.journey-list li{display:grid;gap:4px;padding:10px 0;border-bottom:1px solid var(--line)}
.journey-list a{overflow-wrap:anywhere}
.journey-list time{color:var(--muted);font-size:12px}
.journey-controls{display:flex;gap:6px;flex-wrap:wrap}

.website-brief{white-space:pre-wrap}
.message-receipt{display:flex;justify-content:flex-end;align-items:center;gap:4px;margin-top:4px;color:#467362;font-size:11px}
.visitor-ip{white-space:nowrap}
.visitor-location{display:block;margin-top:3px;color:var(--muted)}

.geo-credit{font-size:11px;display:inline-block;margin-top:3px}